Avnet Maintenance Management

Avnet IT Hardware Maintenance offers a flexible complement to OEM programs that can reduce your IT maintenance spends by 40-60% and guarantee those costs will never increase. With our staff of leading technical experts and vast inventory of certified servers, routers, storage, and networking equipment, we keep your IT environment operating smoothly long after the manufacturer’s warranty has expired. We also offer fixed pricing for the life of the contract.

Why Choose Avnet?

A Single Point of Contact

If you have equipment from multiple manufacturers, using OEM maintenance is costly and complicated. Avnet reduces the confusion with a single point of contact for your entire IT infrastructure.

In-depth Expertise

Unlike some technicians who work on equipment every once in a while, our engineering teams spend their days testing and retesting hardware from all major manufacturers.

Unbiased Hardware Support

Our priority is maintaining your IT infrastructure – not convincing you to buy new equipment. We offer unbiased recommendations to keep your maintenance costs low.

Standard Support Levels

No matter what level of support you need, Avnet has an option that’s right for you. All options include both on-site response and phone support.

  • 7x24x365 – 2 or 4 hour response
  • 5x24 – 2 or 4 hour response
  • Monday – Friday 8:00 a.m.-5:00 – 4-hour response
  • Monday – Friday 8:00 a.m.-5:00 – NBD on-site response
  • On-site field engineers domestic and international
  • Next Business Day parts replacement

Interested in Learning More?

For more information, contact us at infrastructuresolutions@avnet.com

Article Date: 6/5/2013
By Jessica Truman, Solutions Marketing Manager
Jessica.Truman@avnet.com | 210-247-1313